Qilo Shipping Policy

Order Processing:

• Orders are processed and shipped within 1-3 business days.

• Please note that orders placed on weekends or holidays will be processed the next business day.

Shipping Rates & Delivery:

• We offer standard shipping option at checkout.

• Standard shipping typically takes 5-7 business days.

• Free standard shipping is available for orders over $89.

International Shipping:

• We currently ship to select international locations.

• International shipping rates and delivery times vary by destination and will be calculated at checkout.

• Customers are responsible for any customs duties, taxes, or fees.

Tracking Your Order:

• Once your order is shipped, you will receive a confirmation email with a tracking number.

• You can track your order status on our website or through the carrier’s website.

Lost or Stolen Packages:

• Qilo is not responsible for lost or stolen packages once they have been delivered by the carrier.

• If your package is lost or stolen, please contact the carrier directly.

Returns and Exchanges:

• For information on returns and exchanges, please refer to our Refund Policy.

Contact Us:

• If you have any questions about your order or our shipping policy, please contact us at hello@qilobrand.com