FAQ

Frequently Asked Questions (FAQ)

1. What is Qilo Brand?
Qilo is a clothing startup offering a range of stylish and high-quality apparel.

2. How can I place an order?
You can place an order directly on our website by selecting your desired items and following the checkout process.

3. What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay.

4. How can I track my order?
Once your order is shipped, you will receive a tracking number via email.

5. What is your return policy?
We offer a 30-day return policy. Items must be unworn and in their original condition. Please contact our customer service for return instructions.

6. How do I contact customer support?
You can reach us via email at hello@qilobrand.com or through our contact form on the Support page.

7. Do you ship internationally?
Yes, we offer international shipping. Shipping costs and delivery times vary by location.

8. How can I stay updated on new products and promotions?
Sign up for our newsletter and follow us on social media for the latest updates and exclusive offers.

9. What sizes do you offer?
We offer a wide range of sizes. Please refer to our size chart for specific measurements.

10. How can I collaborate with Qilo?
For collaborations and partnerships, please email us at hello@qilobrand.com.